Early access
Sherpa cancels subscriptions, disputes wrong charges, negotiates bills and chases refunds — on your behalf, inside limits you set, and it closes every task with a confirmation number rather than a claim.
Sherpa is in limited early access and is not yet open to the public.
Three steps, and you approve the second one every single time.
“Cancel my gym membership.” “This $45 parking charge is wrong.” Plain language is enough.
You choose how Sherpa may make contact, for how long, and what it may spend — which is nothing, unless you say otherwise. Payments and new commitments always come back to you.
Sherpa works in the background and closes with a confirmation number. Money it recovers isn’t counted until it actually appears.
Sherpa only ever writes to a company you already have a relationship with, about a matter you personally authorized.
Sherpa, AI assistant acting with the
customer's authorization. Sherpa never pretends to be you.If you work at a company that has received a message from Sherpa and want to talk to us about it, write to support@sherpasapp.com.
Sherpa is operated as an independent product. We read everything sent to these addresses.
To request early access, email support@sherpasapp.com with the kind of task you’d want handled first.
This summary describes what we collect and why. It is written to be read, not to be survived.
Your account details (email address and display name); the tasks you create and the authorizations you grant; correspondence exchanged with companies on your behalf; and any details you choose to store, such as an account number.
Solely to carry out the tasks you authorize, and to show you an accurate record of what happened. We do not sell personal data, and we do not use your correspondence for advertising.
The company named in a task sees only what is necessary to resolve that task. Stored sensitive details are encrypted and are released only to the specific task you approved them for.
You may request a copy of your data, correct it, or have it deleted, by writing to privacy@sherpasapp.com. Deleting your account removes your stored details and task history.
Task records and their evidence are kept while your account is open, because they are the proof that a cancellation or refund actually happened. They are removed when you delete your account.
Sherpa acts as your agent for specific administrative tasks you authorize. It is not a law firm, a debt collector, or a financial adviser, and nothing it does is legal or financial advice.
Sherpa acts only within the permission you grant for each task — the company, the channel, the spending limit and the expiry. You are responsible for the accuracy of what you tell it, including that the account concerned is yours or one you are entitled to act for.
We cannot guarantee a company will agree to a cancellation, refund or reduced rate. Sherpa reports what actually happened, including when the answer is no.
Do not use Sherpa to contact anyone you have no legitimate relationship with, to harass a business, or to make claims you know to be untrue. We may suspend accounts that do.
You can stop any task instantly with its kill switch, and close your account at any time.